Trillium Floral is a cut flower and potted plant wholesaler located in St. Catharines, ON. Our customer base is 100% located in the United States, and we work with local growers daily to receive in product, and ship out to the US, daily.

This role requires strong leadership and excellent customer service skills, as most of the communication is done over email and phone to both vendors, customers, and the sales team.

Floral industry knowledge is considered a strong asset for this role and will be extremely beneficial to help in understanding the functions of this industry. Stock counts change daily and need to be allocated quickly and efficiently. This role is suited for someone who is a quick learner and has a strong ability to multitask in changing conditions.

If this sounds like you, we would love to hear why you would be an asset to Trillium Floral and what floral industry knowledge you can bring to our team!

Detailed Job Description

• Maintaining accurate inventory counts each day, from daily stock counts and purchase po’s.
• Allocation of product to sales team members.
• Ensuring future orders are addressed and pre booked.
• Planning and pre-booking with growers to ensure product availability.
• Generating sales reports to make purchasing decisions.
• Communicating with suppliers in a respectful, polite, and positive manner.
• Developing partnerships with growers.
• Communicating and working with warehouse staff when required to ensure orders are fulfilled and customers are satisfied.
• Entering purchase orders and purchase invoices into the computer systems.
• Producing weekly price lists, availabilities, and specials lists.
• Having product and availability knowledge from all suppliers at any given time.
• Generating marketing material (email blasts) to customers daily.
• Working with Marketing team to generate order guides and marketing materials for customers.
• When needed – travelling to local greenhouses to view crops, build rapport with growers.
• Covering for other team members in their absences.

Knowledge requirement:

• Minimum 3-5 years in purchasing, sales, or marketing.
• Minimum college diploma in business.
• Fluent in Microsoft office suite.
• Formal sales training an asset.
• An interest in marketing an asset.

Purchasing Requirement

• Manage supplier relationships in a respectful, positive manner.
• Manage inventory of all products.
• Manage incoming purchase orders, standing orders, and pre bookings.
• Fulfilling customer’s requests to the best of your ability.
• Able to work in open office environment.
• Must be able to visit growers occasionally.

Physical Requirements

• Standing,
• Walking
• Lifting to 50LBS

General

• All staff are always expected to comply with all Trillium policies and procedures.
• All staff are expected to foster positive relationships with direct reports, colleagues, and managers.